CLIENT HEREBY AGREES TO THE FOLLOWING TERMS FOR EACH
SERVICE RENDERED:
DEPOSIT POLICY: We’re serious about detailing your vehicle and we want our clients to be
serious about us as well. When an appointment is made, time is allocated on our schedule for
that appointment, staff is arranged and promised pay for that day, and in certain cases products
are ordered specifically for the job. For these reasons we collect a 20%-50% non-refundable
deposit for each booking. In the event of WEATHER that would prevent the desired outcome of
service being achieved, your service will be rescheduled free of charge at our next available
opening that is convenient to you. Exceptions may be made on a case-by-case basis at the sole
discretion of Paragon Details.
1. Client understands and agrees that Paragon Details cannot guarantee the removal of all
contaminants or defects, including, but not limited to upholstery stains, oil stains, chipped or
loose paint, etc.
2. Client understands that while Paragon Details will make every effort to protect serviced
property from damage, they may use high pressure water, chemicals, and/or other items that
can be destructive to property, plant life, animals, and humans.
3. Paragon Details cannot perform services on a street or public throughways. Services must be
performed at our shop, or in a driveway, garage, parking lot, warehouse, boat dock, or boat slip
with the premises owner’s permission.
4. Client releases Paragon Details from any liability for any loss or damage to vehicle, visible or
otherwise, that occurred before, during, or after services are performed.
5. Client understands that services rendered such as pressure washing, chemical spot cleaning,
etc, may reveal imperfections in surfaces that were not visible prior to cleaning, heavy build ups
of mold and dirt may be hiding other problems such as cracks, oil or rust stains, wood rot,
flaking or missing paint, etc. In some circumstances the removal of a stain may not be possible
or practical, and replacement of surface or repainting may be necessary.
6. Client understands that the presence/combination of water and high pressure associated with
pressure washing present certain risks which can lead to permanent damage(s) to the structure
being cleaned as well as other personal property in, under, on, or around the general area of the
structure being cleaned.
7. Client acknowledges and understands that Paragon Details has every right to decline or
reschedule a service.
8. Client agrees that they are the legal and/or registered owner of property serviced, or have full
permission from the owner to have services performed on said possession.
9. Client agrees that Paragon Details shall not be held responsible for any personal belongings
left in vehicles or on property. Client agrees to remove all personal belongings from vehicle prior
to arrival. If vehicle/vessel contains significant clutter or belongings that have not been removed,
a $25 fee may apply.
10. Client agrees to that it is their responsibility to keep themselves, pets and children away
from dangerous work being performed.
11. Client understands and assumes these risks and waives and releases Paragon Details from,
and against, any and all claims.
12. INDEMNIFICATION: CLIENT AGREES TO AND SHALL FULLY INDEMNIFY, HOLD
HARMLESS, AND DEFEND PARAGON DETAILS, ITS OWNERS, AGENTS, AND
EMPLOYEES, FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, ACTIONS, SUITS,
DAMAGES, LIABILITIES, LOSSES, SETTLEMENTS, JUDGMENTS, COSTS AND EXPENSES
(INCLUDING BUT NOT LIMITED TO ATTORNEY’S FEES AND COSTS) ETC, ARISING OUT
OF OR IN CONNECTION TO SERVICES PERFORMED UNDER THIS AGREEMENT,
WHETHER OR NOT CAUSED IN PART OR IN WHOLE BY THE NEGLIGENCE OF
PARAGON DETAILS, ITS OWNERS, AGENTS OR EMPLOYEES, OR FORCE MAJURE.
13. If any section of this agreement is deemed unenforceable by a court of competent
jurisdiction, all other sections of this agreement remain in full force and effect.
WRAP + PPF AND WINDOW TINT DISCLAIMER:
This Agreement for Services by and between The Customer (“Client” or “Customer”), and
Paragon Details is made effective the day deposit is made by Client for service. The Customer
agrees to the conditions of this agreement by processing payment information to Paragon
Details on any medium of payment accepted by Paragon Details.
1. DESCRIPTION OF SERVICES. The vinyl manufacturer chosen by the Client will be a product
that is approved by Paragon Details to utilize. It is the responsibility of The Customer to
research product information, warranties, etc. All areas of the vehicle(s) and/or product(s) that
will be wrapped will be noted in the service agreement.
A full inspection will take place prior to service. Any findings will be noted on an Inspection Form
outside of this agreement. The Customer agrees to provide a vehicle that has sound paint and
is free from defects. If vehicle(s) and/or product(s) are not provided in this condition and the
material fails or if the paint comes off when it’s time to remove the wrap, Paragon Details is not
liable. The inspection form will be signed by both a representative of Paragon Details and the
Client. Refusal to sign the inspection form from either party voids this agreement.
The vehicle(s) and or product(s) will be washed completely and free of road grime, tars, rust,
etc. and completely dry to ensure adhesion of graphics, at least a day before installation. For
older truck or trailer bodies that have chalking paint, check with a maintenance provider to have
the chalking removed by the best-recommended method. Unless otherwise specified, Paragon
Details will remove any existing graphics and all adhesive residues. The Customer understands
that the residue from old graphics, if left on, will affect the performance of new graphics going
over them. The customer agrees to not have vehicle(s) and or product(s) waxed before or after
washing.
Service completion can take up to two weeks upon signing of this Agreement. Paragon Details
cannot be responsible for any downtime of the vehicle due to unavoidable delays of installation
and any loss of revenue that the vehicle may incur while not being on the road for the buyer.2. PAYMENT. Payment shall be made to Paragon Details and the Client agrees to pay Paragon
Details as follows:
● 50% of service total before service work begins unless otherwise specified.
● 50% of remaining balance due after service completion unless otherwise specified.
If any invoice is not paid when due, interest will be added to and payable on all overdue
amounts at $25 every 7 days (starting on day of Service completion).
The Customer shall pay all costs of collection, including without limitation, reasonable attorney
fees. In addition to any other right or remedy provided by law, if the Customer fails to pay for the
Services when due, Paragon Details has the option to treat such failure to pay as a material
breach of this Agreement, and may cancel this Agreement and/or seek legal remedies.
Vinyl material is non-returnable. Once payment from the Client is received and materials are
ordered, costs of material(s) and services rendered are non-refundable.
3. TERM. This agreement will terminate automatically 10 years after service completion by
Paragon Details of the Services required by this Agreement.
4. WORK PRODUCT OWNERSHIP. Any copyrightable works, ideas, discoveries, inventions,
patents, products, or other information (collectively the “Work Product”) developed in whole or in
part by Paragon Details in connection with the Services will be the exclusive property of
Paragon Details. Upon request, the Customer will execute all documents necessary to confirm
or perfect the exclusive ownership of Paragon Details to the Work Product. This creative design
is the property of Paragon Details and cannot be used, reproduced or distributed in any way
without their express permission.
5. DESIGN CONDITIONS. Any designs (outsourced or in-house), whether created and/or
applied to vehicle or product of Client is non-refundable unless the terms of the 1 Year In-House
Warranty and/or 5 Year Manufacturer Warranty are deemed applicable for the Client to submit a
Warranty Claim. Factors such as visual dissatisfaction, claims of improper color matching, etc.
that are representative of the Client’s intended vision are not grounds for refund unless
otherwise specified in writing by Anthony Ingram, CEO of Paragon Details. Paragon Details and
its employees, with the best of its ability, will service the Client’s vehicle as accurately to the
intended vision agreed upon prior to service.
6. CONFIDENTIALITY. Paragon Details, and its employees, agents, or representatives will not
at any time or in any manner, either directly or indirectly, use for the personal benefit of Paragon
Details, or divulge, disclose, or communicate in any manner, any information that is proprietary
to the Customer. Paragon Details and its employees, agents, and representatives will protect
such information and treat it as strictly confidential. This provision will continue to be effective
after the termination of this Agreement. Any oral or written waiver by the Customer of these
confidentiality obligations which allows Paragon Details to disclose the customer’s confidential
information to a third party will be limited to a single occurrence tied to the specific information
disclosed to the specific third party, and the confidentiality clause will continue to be in effect for
all other occurrences.
7. WARRANTY. Paragon Details shall provide its services and meet its obligations under this
Agreement in a timely and workmanlike manner, using knowledge and recommendations for
performing the services which meet and exceed generally acceptable standards inParagon
Details’s community and region, and will provide a standard of care equal to, or superior to, care
used by service providers similar to Paragon Details on similar projects.
In-House Warranty – Any issues from a completed service that result due to the services
rendered by Paragon Details and their application process such as unnatural peeling or
bubbling, substandard (compared to industry standard) application, etc., Paragon Details agrees
to remedy to the best of their ability, on a case-to-case basis.
Manufacturer Warranty – Terms vary based on manufacturer chosen either by Client and/or
Paragon Details, and it is recommended the Client refer to Manufacturer for information about
the Warranty and it’s coverage. Client understands that it is out of Paragon Details control for
any defects or discrepancies with the material chosen and Paragon Details cannot be held liable
for any quality issues, even in the instance that Paragon Details recommended the chosen
Manufacturer. Upon payment of the invoice, through any medium of payment, and/or signing the
Inspection Form prior to service, the client entrusts Paragon Details to match the requested
needs. Manufacturer Warranty covers only the material cost and Client agrees that in the
instance of a Manufacturer Warranty Claim, payment will need to be rendered from Client for all
external expenses in correlation with the claim (i.e. Labor, Shipping, etc.).
8. DEFAULT. The occurrence of any of the following shall constitute a material default under
this Agreement:
a. The failure to make a required payment when due.
b. The insolvency or bankruptcy of either party.
c. The subjection of any of either party’s property to any levy, seizure, general assignment for
the benefit of creditors, application or sale for or by any creditor or government agency.
d. The failure to make available or deliver the Services in the time and manner provided for in
this Agreement.
9. REMEDIES. In addition to any and all other rights a party may have available according to
law, if a party defaults by failing to substantially perform any provision, term or condition of this
Agreement (including without limitation the failure to make a monetary payment when due), the
other party may terminate the Agreement by providing written notice to the defaulting party. This
notice shall describe with sufficient detail the nature of the default. The party receiving such
notice shall have 10 days from the effective date of such notice to cure the default(s). Unless
waived in writing by a party providing notice, the failure to cure the default(s) within such time
period shall result in the automatic termination of this Agreement.
10. FORCE MAJEURE. If performance of this Agreement or any obligation under this
Agreement is prevented, restricted, or interfered with by causes beyond either party’s
reasonable control (“Force Majeure”), and if the party unable to carry out its obligations gives
the other party prompt written notice of such event, then the obligations of the party invoking this
provision shall be suspended to the extent necessary by such event. The term Force Majeure
shall include, without limitation, acts of God, fire, explosion, vandalism, storm or other similar
occurrence, orders or acts of military or civil authority, or by national emergencies, insurrections,
riots, or wars, or strikes, lock-outs, work stoppages, or other labor disputes, or supplier failures.
The excused party shall use reasonable efforts under the circumstances to avoid or remove
such causes of non-performance and shall proceed to perform with reasonable dispatch
whenever such causes are removed or ceased. An act or omission shall be deemed within the
reasonable control of a party if committed, omitted, or caused by such party, or its employees,
officers, agents, or affiliates.
11. ENTIRE AGREEMENT. This Agreement contains the entire agreement of the parties, and
there are no other promises or conditions in any other agreement whether oral or written
concerning the subject matter of this Agreement. This Agreement supersedes any prior written
or oral agreements between the parties.
12. SEVERABILITY. If any provision of this Agreement will be held to be invalid or
unenforceable for any reason, the remaining provisions will continue to be valid and
enforceable. If a court finds that any provision of this Agreement is invalid or unenforceable, but
that by limiting such provision it would become valid and enforceable, then such provision will
be deemed to be written, construed, and enforced as so limited.
13. AMENDMENT. This Agreement may be modified or amended in writing by mutual
agreement between the parties, if the writing is signed by the party obligated under the
amendment.
14. GOVERNING LAW. This Agreement shall be construed in accordance with the laws of the
State of Wisconsin.
15. NOTICE. Any notice or communication required or permitted under this Agreement shall be
sufficiently given if delivered in person or by certified mail, return receipt requested, to the
address set forth in the opening paragraph or to such other address as one party may have
furnished to the other in writing.
16. WAIVER OF CONTRACTUAL RIGHT. The failure of either party to enforce any provision of
this Agreement shall not be construed as a waiver or limitation of that party’s right to
subsequently enforce and compel strict compliance with every provision of this Agreement.
17. ATTORNEY’S FEES TO PREVAILING PARTY. In any action arising hereunder or any
seperate action pertaining to the validity of this Agreement, the prevailing party shall be
awarded reasonable attorney’s fees and costs, both in the trial court and on appeal.
18. CONSTRUCTION AND INTERPRETATION. The rule requiring construction or interpretation
against the drafter is waived. The document shall be deemed as if it were drafted by both
parties in a mutual effort.
WINDOW TINTING LEGAL DISCLAIMER
All window tinting is done at end user’s discretion. Paragon Details recommends tinting to the
legal limit of 35% VLT for all passenger vehicles for everyday use. It is up to customer(s) to
obey all state window tint laws. Anything beyond legal limit, will be installed for prescription or
medical use, out of state use, off road use only or for show car purposes. Paragon Details only
applies film ranging from 50% 40% 30% 20% or 5% darkest possible for the purpose of off
road use only.
Any warranty work must be approved by Paragon Details and we do not warranty the film from
any scratching, nicks, or cuts due to normal wear and tear. Broken or replaced glass is not
covered under warranty. Please Be aware that there may be minor dust and or dirt particles in
some applications. This is unavoidable. The window film(s) must be intact for any warranty
issues. Do not remove window film(s) or the warranty is void. Only state compliant window films
are covered under the lifetime warranty. Noncompliant films will not be covered under warranty
due to window film manufacturer’s policies and procedures.
Paragon Details is not responsible for any traffic tickets or citations associated with
noncompliant window film(s). Although we do install 50% VLT on passenger vehicles, many of
the vehicle windows contain some level of tint from the manufacturer, thus resulting in a lower
VLT which could be below the limit.
GRAPHIC DESIGN LEGAL DISCLAIMER
All sales are final as design services are outsourced to a graphic designer of Paragon Details
choosing. Design charges are based solely on labor and no refunds are offered. Services
rendered include design, proofs, and print/cut ready files. Please reply to all proofs via email,
with any changes in list format for easy translation. Please allow 7-10 business days for 1st
proof. Stock photography, copywriter artwork, and templates are NOT included, and if used,
may require additional cost. Non refundable 100% deposit required to begin artwork. By making
a payment on any invoice related to Graphic Design services, you thereby agree to all terms.
PERSONAL PROPERTY AND VEHICLE STORAGE RELEASE OF LIABILITY
It is recommended that the owner of the vehicle store or take with them any personal property
while vehicle is left at Paragon Details location. To the best of their abilities, Paragon Details
and it’s employees will secure the vehicle and its possessions, but the Client releases all liability
towards Paragon Details for any property, including the vehicle itself, that is damaged or stolen
during the time the vehicle is in possession of Paragon Details. Personal property left in or
around the Client’s vehicle during the period the vehicle is at Paragon Details shop, or stored on
the premises outside of the shop, is the responsibility of its owner. This would include, but not
be limited to, electronics, monies, apparel, equipment, confidentially sensitive items, etc.
MEDIA RELEASE
The Client agrees to allow Paragon Details to use whichever medium necessary to publicize the
services provided to the Client and publish on any marketing platform deemed acceptable and
non-threatening to the well being of the Client. Any confidentiality of the service being provided
needs to be relayed to Paragon Details prior to the beginning of services.
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by
their duly authorized representatives as of the date that payment from the Customer was
received by Paragon Details for the service requested.